Reviews
everyone was very respectful and knowledgeable, From the person on the phone to the gentlemen who came out to my home, to the guy who actually changed the pump. I called multiple companies which said they'd call me back and to which I never got a call back. We called this company, they said they call me first thing in the morning and actually did. Within a couple hours I had running water in my home. Thanks for keeping your word and thanks for your professionalism. I will recommend this company to anyway currently reading.
Chris is amazing! I called at 7 am because we didn't have water from the night before. He started with telling me that he would give me a discount on the service fee - may have been because when he asked how I was and I replied with I am cold and now have no water. Chris showed up within the hour and by 9:15 had a new well pump installed and water running in my house. He was kind and courteous and worked fast and efficient. He did not charge me the service fee just charge for the well pump. I would highly recommend Chris and this company! Thank you!!!!
Wow!! "Chris" deserves more than 5 stars!! Highly recommended!
Chris was awesome! Very professional and provided a lot of useful information. Chris stayed in contact and the job was done while I was at work. Very convenient! Thanks Chris!! Great job and a very pleased customer. I will definitely recommend this company.
I called late one night when water wasn't working. Brian was the tech assigned to me. He gave me the courtesy of trying to help me trouble shoot it before coming and charging me the call fee. Spent a good 15 minutes or so on the phone selfless helping. My friend and I ended up figuring out the problem and replacing the part. The company didn't exactly get my business this time, but because of Brian I am guaranteed to recommend them to anyone and I will use them past small fixes. Thank you Brian.
Awesome service. Called in on a Saturday tech was out a half hour later. Fixed the issue and the price was reasonable.
My well was working again within one hour of my phone call. The repairman was quick and efficient. The cost was reasonable.
Awesome, professional, fast service. Extremely fair prices. Technician Chris came out and had us up and running in no time. Would highly recommend without hesitation!
Made first contact online requesting a quote to replace a pump. The gentleman called the next business day with the best quote I had found. He talked with my wife and set up an appointment for the next day. The guy he sent out to do the job was FIRST CLASS. He tried to save me money by going through the system and finding the first problem which was a bad control panel. This got my pump working again, but we had been having issues with the pump not pumping up to the correct pressure, and as it turned out, it did indeed need a new pump. Needed a new water tank as well which I already knew was an issue. Gave me a discount on my total bill without me asking for it! Who does that anymore? Bryants Pump Service & Well Drilling that's who! I highly recommend Bryants Pump Service & Well Drilling to anyone who needs service or repairs. The gentleman who talked to my wife on the phone was nice and friendly and professional. As for the gentleman they sent out to do the job, just pure FIRST CLASS. Thank you brother! ---- and Thank you Bryants Pump Service & Well Drilling. GOD Bless you all.
Long story short... Water pressure tanked. They came out and quoted us $1700 but we would have to move a tree (honestly when I heard $1700 I thought for sure it'd be more). Still, I was (naively) optomistic that because we still had water everything would be fine so we took our time getting the tree moved...
Fast forward to today... no more water. Chris and Brian worked with me to make sure I was home when they came and stayed to complete the job the same day. They replaced my pump, wiring, pressure switch, control box, and a bad pipe. We were billed less than what was quoted. They had a great attitude, were friendly, and maintained their pleasantness even after it started pouring rain. The receptionist (Maryann) was also extremely pleasant when I made the initial call today. My mom has used them for 30 years and they aquired another fan in me today!